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Quick Help Topics

Find answers to the most common questions organized by category.

Account Verification

KYC requirements, document uploads, and verification status.
What documents do I need?How long does verification take?Why was my document rejected?

Deposits & Withdrawals

Payment methods, processing times, fees, and troubleshooting.
Supported payment methodsHow long do withdrawals take?Why is my deposit pending?

Trading Platform

Order types, charting tools, indicators, and execution.
How to place a tradeUnderstanding order typesChart settings & indicators

Copy Trading

Following traders, risk scores, allocation, and performance.
How to copy a traderUnderstanding risk scoresAdjusting copy settings

Account Security

2FA setup, password management, suspicious activity.
Enable two-factor authenticationReset your passwordReport unauthorized access

Trading Education

Courses, webinars, glossary, and beginner guides.
Free video coursesWeekly live webinarsTrading glossary A-Z
New to VirexonTrade?

Getting Started Guide

Follow these steps to go from sign-up to your first trade in under 10 minutes.

Step 1

Create Your Account

Sign up with your email in under 60 seconds. Verify your identity by uploading a photo ID and proof of address.

Step 2

Fund Your Account

Deposit via bank transfer, card, crypto, or e-wallet. Minimum $10. Funds are available instantly for most methods.

Step 3

Explore the Platform

Browse 500+ markets, set up your watchlist, configure chart layouts, and enable AI trading signals.

Step 4

Place Your First Trade

Select an asset, choose your position size, set stop-loss and take-profit, and execute. Start with demo if you prefer.

Platform Health

System Status

All Systems Operational
Live — Updated just now
Trading Engine
✓ Operational
Price Feed
✓ Operational
Deposits / Withdrawals
✓ Operational
API / WebSocket
✓ Operational

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